Webhook events lengkap — Kinexa Oprex Support

Webhook events

Setup

Pengaturan → Integrasi → Webhooks → Add endpoint

URL: endpoint Anda (HTTPS)
Secret: random string min 32 char
Events: centang yang ingin di-listen

Events tersedia

Event	Trigger
`ticket.created`	Tiket baru
`ticket.escalated`	Tiket di-escalate jadi bug
`ticket.resolved`	Tiket ditutup
`issue.created`	Bug/issue baru
`issue.assigned`	Assignee berubah
`issue.status_changed`	Status berubah
`issue.resolved`	Issue ditutup
`requirement.approved`	Requirement status → APPROVED
`testrun.failed`	TestRun overall status = Failed
`milestone.completed`	Milestone 100% issues done
`release.published`	Release di-publish

Payload shape

{
  "event": "issue.created",
  "tenant": "acme",
  "actor": { "id": "...", "email": "..." },
  "data": { "issueId": "...", "title": "...", "severity": "high" },
  "timestamp": "2026-06-13T05:30:00Z"
}json

HMAC validation

Header X-Oprex-Signature = HMAC-SHA256(body, secret) hex-encoded. Verify sebelum proses payload.

Retry policy

Failed delivery (non-2xx response) retry: 1m, 5m, 30m, 2h, 12h — total 5 attempts. Dead-letter setelahnya.